Shipping policy

Welcome to Ink & Ideas! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand how we handle the delivery of your purchased stationery products:

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. The available methods will be displayed at checkout based on your location.
  • Shipping Costs: Shipping costs are calculated at checkout and depend on the chosen shipping method and the destination.
  • Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays. Orders placed after business hours may be processed on the next business day.
  • Delivery Times: Delivery times vary depending on the shipping method and destination. Estimated delivery times will be provided at checkout.
  • International Shipping: We ship to many international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
  • Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's delivery status.
  • Shipping Restrictions: Some products may have shipping restrictions based on size, weight, or destination. These restrictions will be communicated during the checkout process.
  • Lost or Delayed Packages: If your package is lost or significantly delayed, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue.
  • Address Changes: To ensure accurate delivery, please double-check your shipping address before placing your order. Address changes after the order is placed may not be possible.
  • Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at [email protected]. Thank you for choosing Ink & Ideas!

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